Phoebe had spent years seeking answers for her debilitating symptoms, visiting hospitals repeatedly, only to be dismissed by medical professionals who suggested her problems were psychological. When she returned to A&E yet again, doctors warned they would treat her as a mental health patient if she continued with what they considered non-emergency complaints.

Desperate and frustrated, Phoebe input her symptoms into ChatGPT, which suggested a rare condition matching her experience. Armed with this information, she sought medical confirmation and was finally diagnosed correctly. Her remarkable story highlights how AI tools like ChatGPT are becoming unexpected allies in healthcare, sometimes identifying conditions that elude even experienced medical professionals.